Objego / Property Management Platform

YEAR

2025

ROLE

Freelance Senior UX Designer

Objego is a digital platform designed to help users manage their properties. With objego, users can track their rental income and expenses and easily create and manage their utility bills.

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Context & Challenge

Objego provides a digitital tool for property management.

As the product evolved, parts of the experience became fragmented, creating usability challenges and inefficiencies. This impacted users’ ability to complete key tasks smoothly and limited the scalability of the product.

The goal was to improve the overall user experience by simplifying flows, improving clarity, creating a onboarding to reduce the drop-outs, and aligning the interface with user needs and business objectives.


My Role & Contributions

As the UX Product Designer, I was responsible for leading the UX improvements across key areas of the platform.

My responsibilities included:

  • Conducting a UX audit of the existing product

  • Identifying usability issues and improvement opportunities

  • Defining improved user flows

  • Defining an onboarding to reduce platform drop-offs

  • Designing wireframes and high-fidelity UI

  • Improving information architecture and visual hierarchy

  • Collaborating closely with other ux designers as well as product managers and developers

I worked with a high level of ownership, helping shape both the UX strategy and the final interface.


UX Audit

I conducted a comprehensive audit of the platform, reviewing key user journeys and identifying friction points, usability issues, and structural inconsistencies.

This helped prioritize improvements based on user impact and business value.

Through auditing and analysis, I identified several usability challenges:

  • Lack of clear visual hierarchy, making information harder to scan

  • Friction in key user flows, increasing cognitive load

  • Inconsistent interaction patterns across the platform

  • Opportunities to simplify workflows and improve efficiency

These issues impacted usability and made the experience less intuitive than it could be.

Key Insights

The audit revealed several opportunities:

  • Simplification of complex flows

  • Improved structure and hierarchy

  • Clearer calls-to-action and interaction patterns

  • More consistent and scalable design patterns


Next Steps

Based on these insights, I focused on:

  • Reducing friction in critical user flows

  • Improving clarity and usability

  • Creating consistent interaction patterns

  • Designing scalable solutions aligned with future product growth


I redesigned key parts of the platform to create a clearer, more intuitive experience.

The new design improved usability by:

  • Simplifying user flows and reducing unnecessary complexity

  • Improving visual hierarchy and readability

  • Making actions more predictable and easier to understand

  • Creating a more consistent and scalable UX foundation

I delivered wireframes and high-fidelity UI designs ready for development.


Designing Goal-Driven Onboarding & a Personalized Dashboard

As I said, objego enables property owners to manage their properties, track rental income and expenses, and create and manage utility bills.

However, new users had different goals when joining the platform. Some wanted to track finances, others wanted to manage bills, and others wanted a complete overview of their properties. The existing experience did not adapt to these different needs, which created friction and made the product feel less intuitive.

The key shift from: “Here’s how the platform works.”

To: “What are you here to achieve?”

This decision shaped the entire experience.

So, I decided it was time to define and design a goal-driven onboarding experience and a personalized dashboard that would adapt to each user’s priorities and help them get value from the platform faster.

My responsibilities included:

  • Defining onboarding flows based on user goals

  • Designing a flexible and scalable onboarding structure

  • Creating a personalized dashboard tailored to user needs

  • Designing wireframes and high-fidelity UI

  • Improving information hierarchy and clarity

  • Collaborating closely with product managers and developers


Problems

The existing experience presented several usability challenges:

  • The platform did not adapt to different user goals

  • New users were not guided based on their priorities

  • The dashboard was not personalized, reducing relevance

  • Users needed to manually navigate to key features instead of seeing relevant information upfront

This created unnecessary friction, especially for new users, and slowed down activation.

Next Steps

Based on these challenges, I focused on:

  • Understanding user goals

  • Designing the onboarding experience

  • Designing a personalized dashboard


I worked with the product team to identify the primary motivations users had when joining Objego, such as:

  • Tracking rental income and expenses

  • Managing utility bills

  • Getting a clear overview of their properties

These goals became the foundation for the onboarding experience.

I designed a goal-driven onboarding flow that allowed users to select their primary objective when joining the platform.

Based on their selection, the platform could adapt the experience and prioritize the most relevant features.

This approach helped:

  • Reduce cognitive load

  • Guide users more effectively

  • Create a more relevant and personalized experience

The existing dashboard was static and feature-heavy. I redesigned the dashboard to reflect the user's goals and priorities.

The new dashboard:

  • Surface the most relevant information first

  • Prioritize actions aligned with user goals

  • Improve hierarchy and scanability

  • Reduce visual noise

  • Create modular, scalable components

The new dashboard structure was flexible enough to evolve as the product grows.

Analysis of the current dashboard

Objego Current Dashboard

This is the default view for free new users the first time they join objego through the website. They decided to skip onboarding so no info has been inserted yet.

If users click on “Immobilien verwalten”. The dashboard adapts its content.


Building a Scalable Component System

Beyond designing individual screens, I defined the underlying component structure to ensure consistency and scalability across the product.

This included defining:

  • Component anatomy (structure and hierarchy)

  • Component states (empty, default, hover, active, loading, error)

  • Interactive behaviors and transitions

  • Usage guidelines and logic

  • Rules for responsiveness and content flexibility

Each component was designed as a modular building block that could adapt to different user contexts and dashboard configurations.


Solution & Impact

The redesigned experience:

  • Helped users get value faster

  • Reduced friction in early interactions

  • Increased clarity and relevance

  • Created a scalable foundation for future product evolution

  • Was positively received by product and development teams

More importantly, the product now adapts to users instead of forcing users to adapt to the product.

This project reinforced the importance of personalization and guiding users based on their goals, especially during onboarding.

By aligning the experience with user intent, I helped create a more intuitive and effective product experience while supporting long-term scalability.